[Insight]
Kenya's Cities Are Not Failing Because of Money
[Insight]
Kenya's Cities Are Not Failing Because of Money

Opening Perspective
Ask most people why Kenya's urban services are poor and they will tell you it is a funding problem. Municipalities do not have enough money. County governments are underfunded relative to their mandates. National transfers are inadequate, unpredictable, and tied to conditions that consume the administrative capacity needed to access them.
That answer is not wrong. But it is incomplete in ways that matter enormously for how the problem gets addressed.
ACAL has assessed the performance of 79 municipalities and 47 county governments across successive annual cycles under the Kenya Urban Support Programme and the Kenya Devolution Support Programme. The data that assessment process has generated over nearly a decade does not tell a straightforward funding story. It tells a capability and accountability story. And unless development practitioners, county governments, and the donors who fund urban programmes understand the difference, Kenya will continue building the wrong interventions and wondering why the outcomes do not improve.
The Architecture of Kenya's Urban Performance Assessment
Kenya's urban development financing model, under KUSP, is built on a performance incentive. Municipalities that demonstrate governance quality above defined thresholds receive World Bank development grants. Those that fall short receive capacity building support. The mechanism is designed to reward good governance and build capacity where it is weakest, rather than directing resources through allocation formulas that bear no relationship to institutional performance.
The Annual Capacity and Performance Assessment is what makes that mechanism work. It evaluates municipalities across three dimensions: minimum access conditions, which establish the baseline requirements for participation; minimum performance conditions, which assess basic operational competence; and performance measures, which capture trajectory and quality across public financial management, service delivery, planning, and citizen accountability.
Over the course of the programme, 83 percent of assessed municipalities have qualified for World Bank performance grants. That headline number tells part of the story. The more interesting data is in what distinguishes the municipalities that consistently qualify from those that do not, and what the trajectory of improvement or decline looks like across the assessment cycles.
"The UPAT data doesn't just score municipalities, it gives national and county governments a common language for governance improvement. For the first time, you can compare Eldoret and Kisumu on the same performance framework and have a credible conversation about what each needs to do differently."

Morrison Ngari
Country Director, Kenya
What the 83% Qualification Rate Actually Means
1. Governance Quality Is Not Determined by Revenue
The most consistent finding across a decade of KUSP assessment data is that the municipalities with the weakest governance performance are not always the poorest. Fiscal capacity and governance quality are correlated, but they are not the same variable. Municipalities with relatively constrained revenue bases have consistently outperformed better-resourced counterparts on compliance, financial management, and accountability indicators.
What distinguishes high-performing municipalities from low-performing ones is not how much money they have. It is how systematically they manage what they have. The difference shows up in whether financial statements are prepared on schedule and submitted to the Office of the Auditor General within the statutory window. It shows up in whether audit findings from one year are addressed before the next audit, or whether the same observations repeat across multiple cycles. It shows up in whether planning documents are live instruments that guide resource allocation or shelf products produced to satisfy a compliance requirement.
These are not complex governance capabilities. They are foundational disciplines. Their presence or absence reflects leadership commitment and institutional culture more than budget size.
2. The Repeating Finding Problem
One of the clearest signals that an institution has a governance problem rather than a technical problem is what happens to audit findings over time. An institution with a genuine commitment to improving its financial management responds to an adverse audit finding by identifying the control gap, assigning responsibility for fixing it, and verifying that the fix holds. An institution with a structural accountability problem notes the finding, includes it in the management response, and allows the same gap to appear in the following year's audit.
The ACPA data shows that repeat audit findings are one of the most reliable predictors of poor overall performance scores. Municipalities that address findings between audit cycles consistently perform better on the full range of governance indicators than those whose audit trails show the same observations appearing year after year. This is not a coincidence. It reflects something true about institutional culture: an organisation that treats accountability mechanisms as compliance exercises rather than improvement opportunities will underperform on every dimension that requires sustained internal discipline.
The implication for how donors and national governments design capacity building support is significant. Interventions focused on producing the documents that auditors look for, rather than building the management routines that would make those documents accurate, address the symptom rather than the condition. The documents improve temporarily. The underlying capability does not.
3. The Geography of Governance Is Not What Most People Expect
Conventional assumptions about urban governance quality in Kenya concentrate on the Nairobi-Mombasa-Kisumu corridor. The assumption is that larger, more economically active municipalities have stronger institutions because they have more resources, more experienced staff, and greater visibility that creates accountability pressure from civil society and media.
The KUSP data complicates that assumption significantly. Several municipalities in Kenya's arid and semi-arid regions have shown consistent governance improvement over the assessment period, in some cases outperforming urban centres in the major economic corridors. The explanation points to leadership more than resources. Municipalities where political and administrative leadership treated the ACPA process as an organisational improvement mechanism rather than an external compliance exercise improved. Those where it was treated as an administrative burden to be managed did not, regardless of their economic profile.
This matters because it challenges the implicit theory of change behind much urban development financing: that directing resources to the most economically active areas will produce the strongest governance returns. The evidence suggests that governance quality is as much a function of leadership orientation as economic endowment. Financing strategies that ignore the leadership dimension will continue to be disappointed.
4. The Gap Between What Assessments Measure and What Actually Matters
The ACPA framework measures what can be verified through documents, observation, and structured inquiry. It is a rigorous instrument within those boundaries. But it is important to be honest about what those boundaries exclude.
An assessment that reviews whether a financial statement was submitted on time, whether an audit opinion was clean, and whether a planning document exists captures the form of governance without always capturing the substance. A municipality can produce all the required documents on the required schedule while its service delivery is failing residents entirely. The assessment would record compliance. The residents would experience something different.
This is not a flaw in the ACPA design. It is an inherent limitation of any assessment that relies on verifiable evidence rather than lived experience. The solution is not to abandon structured assessment, which provides the consistency and comparability that other approaches cannot. It is to treat assessment data as one input into a fuller understanding of governance quality rather than the complete picture.
Programmes that use ACPA scores as a proxy for service delivery quality without independent verification of actual service outcomes are making an inferential leap that the data does not support. The scores measure institutional processes. Service delivery outcomes require separate measurement.
5. Performance Incentives Work When the Data Is Credible
The World Bank's decision to link grant disbursements to ACPA performance scores created a genuine incentive for municipal governance improvement. Municipalities competed for qualifying status. County governments tracked their scores across cycles and invested in addressing the gaps the assessment identified. The incentive mechanism worked, producing meaningful governance improvement in municipalities that might otherwise have coasted on automatic resource transfers.
But the incentive mechanism only works if the scores are credible. An assessment process that is known to produce inflated results, that shrinks from confrontation with powerful municipalities disputing unfavourable findings, or that allows political pressure to shape the evidence base does not create improvement incentives. It creates gaming incentives: governments invest in producing the signals the assessment looks for rather than building the capabilities the signals are supposed to represent.
Maintaining the credibility of the ACPA process, year after year, required the independence to submit findings that governments would contest, the evidentiary rigour to defend those findings through formal dispute processes, and the institutional commitment not to resolve disputes by adjusting scores rather than by examining the evidence. That independence is not incidental to the assessment's value. It is the source of it.

Implications for Governments, Donors, and Urban Practitioners
For the national government, the KUSP data offers a decade's worth of evidence on which governance disciplines most reliably predict overall performance improvement. That evidence should be shaping the design of national capacity building programmes for county and municipal governments. It is not enough to know which municipalities are underperforming. The more useful question is which specific governance gaps are driving underperformance across the system, and what interventions have demonstrably closed those gaps in the municipalities that improved.
For the World Bank and other development finance institutions designing successor urban programmes, the performance incentive architecture has proven effective. But the instrument needs to evolve. First-generation ACPA frameworks focused heavily on compliance and financial management indicators. Successor frameworks should expand the measurement of service delivery quality and citizen accountability, the dimensions of governance that most directly determine whether urban programmes produce outcomes for residents rather than for institutions.
For county governments and municipal managers, the most practical implication of the assessment data is simple: the institutions that improve are the ones that treat the ACPA process as an improvement mechanism rather than a compliance requirement. The scores are an output of governance quality, not a substitute for it. Municipalities that invest in the management routines that produce good scores (systematic audit finding resolution, timely financial reporting, functional planning processes) improve their governance quality. Those that invest in producing documents that satisfy assessment criteria without building the underlying routines do not.
For urban planning practitioners, the connection between assessment data and infrastructure investment decisions deserves more attention than it currently receives. ACAL's experience developing the Nature-Based Solutions Compendium under KUSP II, which directly influenced USD 350 million in infrastructure investment, demonstrates what is possible when assessment evidence is synthesised into frameworks that capital allocation decisions can engage with. The analytical gap between assessment findings and investment decisions is where significant development leverage sits.
Final Thoughts
Kenya's municipal governance story is not a simple story of inadequate funding. It is a story of uneven capability, inconsistent accountability, and the slow, unsteady process by which some institutions build the disciplines that others have not yet found a reason to build.
A decade of ACPA data shows that the gap between Kenya's best-governed municipalities and its weakest is not primarily a resource gap. It is a leadership and accountability gap. Closing it requires interventions that go beyond capacity building as it is conventionally understood. The training workshops, the technical assistance, the document templates all matter. But they only produce durable results when they address the institutional culture that determines whether those inputs translate into lasting governance improvement.
The next generation of Kenya's urban development programmes will be designed with access to the richest subnational governance dataset in the country's history. The question is whether that data will be used to ask harder questions about what actually drives governance quality, or whether it will be used to validate programme designs that are already decided.
The data supports harder questions. Kenya's cities deserve them.
ACAL Consulting has served as Independent Verification Agent for the Annual Capacity and Performance Assessment under the Kenya Urban Support Programme since 2016, assessing 79 municipalities across 45 counties. ACAL has also served as Independent Verification Agency for the Annual Capacity and Performance Assessment under the Kenya Devolution Support Programme, covering all 47 county governments. Both programmes are World Bank financed.
Strategic Insights That Drive Business Success
Strategic Insights That Drive Business Success
Strategic Insights That Drive Business Success



