POLICIES + PROCEDURES

JANUARY 2019

Quality Policy Statement

ACAL is committed to providing high quality management advisory services that consistently meet its quality objectives, and exceed the expectations of its customers’. Top management shall ensure establishment of Quality Objectives and review this policy and the Objectives on yearly basis.

The top management shall provide the necessary resources to achieve business excellence through continual improvement of the Quality Management System as well as comply with the requirements of ISO 9001 International Standard.

We are committed to promoting high standards of discipline, excellence and ethics through adherence to the firm’s quality standards and value charter and the laws of the country and the profession.

We believe in recruiting and retaining sound, professional and support staff, providing training and opportunities for growth in a stimulating and enabling environment. We are dedicated to maintaining a strong internal administration, thereby enabling provision of quality service and ensuring client satisfaction. At ACAL relationships are our top priority and we strongly believed that good relationships with our stakeholders are a pre-requisite to success

Anti Fraud Policy

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Anti Bribery and Anti Corruption Policy

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Child and Vulnerable Adults Safeguarding  Policy

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Duty of Care Policy

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Modern Slavery and Human Trafficking Policy

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Whistle Blowing Policy

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ACAL Human Resources Manual

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Accounting and Finance Procedures Manual

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Risk Management Procedures Manual

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Service Delivery Procedures Manual

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Work Instructions Manual

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