The Digital Imperative
Every generation of business leaders faces its distinctive challenge. For today’s generation, that challenge is the relentless pace of digital innovation. We call it the digital imperative. Digital technology and advanced analytics are disrupting and transforming how companies work, compete, and create value. How can companies change the game and create lasting business value?
THE DIGITAL FUTURE IS NOW
When it comes to the digital transformation of business, the future is now. Companies across the economy are using digital technologies and advanced analytics to unlock new sources of economic value and achieve step-function improvements in productivity, flexibility, and speed.
Digital technologies are transforming every aspect of business – and no turnkey solution will equip you to keep pace. DigitalACAL engagements are designed to deliver immediate value, while also building the capabilities, processes and mindsets necessary to sustain your digital transformation. The result is an agile, self-funded journey, in which quick wins help refine the operating model and make the investment case for broader transformation across the business.
To enter the digital future, organizations must rethink the impact of digital dynamics on their business strategy and identify the initiatives likely to have the biggest impact. Once identified, executing these initiatives requires rapidly scaling new capabilities and ways of working. Thanks to the power of technology, and data, company-wide ramp-up can be accelerated. DigitalACAL’s digital programs are tactical ways to quick-start your digital transformation.
INCUBATE, INNOVATE, GROW.
Any strategy for creating the digital future must also look beyond the core business to anticipate disruption. Advances in data science, artificial intelligence, and technology enable large-scale data collection and digital-ready technology functions—but extracting the value isn’t simple. It requires a full-scale business transformation.
WHAT WE DO
A disappointing customer experience often begins by not understanding their expectations. Knowing what your customers want demands empathy and insight, blended with the right process and technology to deliver those experiences. DIgitalACAL helps clients ensure that every experience is well worth the journey.
Designing progressive digital strategies
Our renegades and realists develop business strategies and create experiences that learn and adapt to the changing behaviors of the people who matter most. We reimagine how an organization innovates, operates, and engages with its environment, employees, customers, and partners.
Creating future shaping experiences
We know that what you do matters more than what you say. Customers and employees are won and lost by the quality of your experience, not solely by the promises you make. We blend analytics, design and development to create authentic interactions that create meaningful business impact.
Putting customer platforms to work
Driven by an insight-led strategy, we provide a full range of “Consult to Operate’” services across stores, web, mobile and support channels creating end-to-end, seamless customer experiences.
Many industries are being altered, even reinvented, by technology. To stay ahead, executives must change what they do.
Customers and business leaders agree digital disruption is here to stay. The disruption affects customers, markets, industries, economies, value chains, and entire value systems. It also has an impact on business experience, engagement, marketing, distribution, operations, production, organization, collaboration, and partnering.
New seismic and disruptive events are upending the pace of innovation – and leading companies are jumping into the fray, trying to differentiate themselves through emerging business models. But here is the hard truth: Enterprises are wasting money, resources and time putting on a facade of innovation that falls short of customer and shareholder expectations. There is an inherent expectation that these incremental, and in many cases “siloed,” investments or initiatives will lead to sustained business impact. The time has come to move beyond “innovation theater” into a more mature adoption of innovation that drives measurable business results. Now is the time for Innovation 2.0.
Innovation and disruption are happening fast. New entrants and ankle biters are likely to be disrupting your business – and they can do so faster than you can spin a new initiative. Why not accept that some of the best ideas are coming from entities outside your organization – innovators who can help drive change in your enterprise?
In the new digital economy, enterprises must look to complementary ecosystems to accelerate the rate and adoption of innovation. Forward-leaning leaders realize that smart, fast innovation comes from identifying new ecosystems. Skills and resources from these ecosystems can jump-start new growth investments, especially as businesses start to play with emerging and unproven technologies to enter and compete in new markets.
People expect you to know them. Listen to them. And serve them flawlessly. The only way to do that is to truly understand their needs. We use Design Thinking to discover what end users say, do, think and feel as they engage with any product, process, solution or ecosystem. With these insights we can meet the needs of individual customers, employees and partners like never before.
TALK TO US TODAY